Politique de confidentialité

1. Le Champ d'application

This policy describes the personal data the Company collects from individuals, how it processes that data, how it is shared with third parties, and how its security is maintained.

La présente Politique porte sur les informations relatives à une personne physique identifiée ou identifiable. Est considérée comme identifiable toute personne pouvant être directement identifiée, ou identifiée par le biais d'une combinaison d'informations supplémentaires que nous détenons ou auxquelles nous avons accès.

1.3 Dans le cadre de la présente Politique, le terme « traitement » désigne toute opération impliquant l'utilisation ou la collecte de Données Personnelles, y compris leur gestion, structuration et stockage.

Our services are intended for adults only. We do not knowingly collect information from or permit use of our services by anyone under the age of 18. If we become aware that we hold information relating to a minor, we will delete it promptly.

2. Quelles données personnelles détenons-nous à votre sujet

2.1 Lorsque vous accédez à nos services et canaux, ou visitez notre site web, nous collectons vos Données Personnelles. Dans certaines situations, nous pouvons vous demander de fournir ces données.

In some cases, we collect your personal data by analysing how our Services and service channels are used, or by receiving your information from third-party partners.

3. Aucune obligation de divulguer des informations personnelles

You are not required to provide us with personal data. However, choosing not to do so may prevent us from delivering the Services or granting you access to the website.

4. Quelles données personnelles nous collectons

4.2 The information collected does not constitute personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share with us when connecting to a third-party online trading platform through our services.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.

5. Base juridique et motifs du traitement des données personnelles

Vos données personnelles sont traitées par la société aux fins décrites dans la présente section, conformément à la base juridique applicable.

For more information on the processing carried out to safeguard legitimate interests, please contact us by email.

5.4 Voici la liste des raisons et des bases juridiques pour lesquelles nous pouvons utiliser les informations que vous nous fournissez :

6. Transfert de données personnelles à des tiers

6.1 The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage services, IP address information, and user experience analytics.

Vous pouvez également nous demander de transmettre certaines de vos Données Personnelles à des plateformes de trading tierces. Dans ce cas, nous communiquerons les Données Personnelles que vous nous avez fournies à ces plateformes. L'utilisation de vos Données Personnelles par ces plateformes est régie par leurs propres politiques de confidentialité. Vos Données Personnelles peuvent être partagées avec plusieurs plateformes de trading tierces.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources needed to improve and optimise the products and services offered to its clients.

6.4 Lorsque la protection des droits de tiers ou des actifs l'exige, la Société est autorisée à divulguer des Données Personnelles aux autorités réglementaires, locales ou à d'autres autorités officielles compétentes.

We may also share your Personal Data with potential investors, acquirers, or lenders to the Company or any other group entity in connection with such a transaction — including the transfer or sale of Company or group assets — or in the context of a merger, restructuring, consolidation, or insolvency involving the Company or any other group entity.

7. Cookies et services de tiers

We may use third-party services, such as advertising providers or analytics companies, on our website. These third parties may also use cookies or similar technologies.

Cookies are small text files placed on your device each time you visit the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Some cookies used on this website are session cookies. These are temporarily stored on your device and remain active only until you close your browser. Others are persistent cookies, which stay on your device for a defined period after your browser is closed. Persistent cookies allow the website to recognise you as a returning user and restore your session when you revisit the site.

7.5 Please note that some or all website features may not function as expected in this case.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservation des données personnelles

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for any longer period permitted under applicable laws, regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for an additional 12-month period.

8.3 We regularly review the personal data we hold to confirm it is no longer needed.

9. Virements internationaux

Vos données personnelles peuvent être transférées vers d'autres pays, y compris vers des pays tiers ou des organisations internationales. La Société prend toutes les mesures nécessaires pour protéger vos données personnelles et garantir que vous pouvez exercer vos droits et accéder à des voies de recours juridiques effectives.

9.3 The Company can provide information on the security measures it implements to protect your Personal Data transferred to third countries or international organisations. To request this information, email: support@loupfructange.com

10. Sécurité des données personnelles

10.1 We have implemented appropriate technical and organisational measures to protect personal data, including against accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that the security of your Personal Data will be maintained free from error. We are not liable for any non-material, incidental, or consequential damages arising from the use or disclosure of Personal Data, including Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our reasonable control.

In certain circumstances, we may be legally or otherwise required to share your Personal Data with third parties, such as public authorities. In such cases, we have no control over how those third parties handle or protect your Personal Data.

10.4 Transmitting personal data over the internet cannot be guaranteed to be fully secure. The Company cannot guarantee the security of any personal data you send to us via the internet.

11. Hyperliens vers des sites web tiers

The website contains links to third-party sites and applications that are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by those sites or applications. This Policy does not apply to actions taken through such sites or applications.

When accessing third-party websites or applications, we recommend reading their privacy policies before use. Exercise care when deciding what personal data you share with them.

12. Modifications de la présente politique

Cette Politique peut être modifiée à tout moment. En cas de modification, la version mise à jour sera publiée sur notre site web.

Lorsque des modifications importantes sont apportées à la présente Politique, nous nous efforcerons de vous en informer par les moyens appropriés et publierons une annonce sur notre site web.

12.3 Unless otherwise stated, any amendments take effect upon publication of the revised Policy.

13. Vos droits

Vous avez le droit de nous demander de vérifier l'exactitude de vos données personnelles, d'en corriger les éventuelles erreurs et de supprimer toute donnée dont nous n'avons pas besoin. Vous pouvez également restreindre les types de traitement appliqués à vos données personnelles.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the personal data you provide to us. To exercise any of these rights, send an email to the address below.

13.3 Right of Access You have the right to verify the accuracy of your Personal Data that the Company processes. Upon request, you may access your Personal Data. The Company will provide one electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If requested, data will be made available in electronic format. The right of access must not infringe upon the rights and freedoms of others. Where a request would adversely affect the rights or freedoms of another person, the Company may refuse or limit the scope of that request.

13.4 Right of Rectification The Company is entitled to rectify inaccurate Personal Data. You have the right to request that any incomplete Personal Data held about you be corrected, taking into account the purpose of the processing.

13.5 Right to Erasure You may request erasure of your Personal Data in the following circumstances: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of your Personal Data where that processing is based on our legitimate interests or those of a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation to which we are subject. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions on Processing If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is in place, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal rights, to protect the rights of another individual, or where there is a substantial public interest ground under European Union or Member State law.

13.7 Droit à la portabilité des données Lorsque le traitement est effectué par un système automatisé et repose sur votre consentement ou sur un contrat auquel vous êtes partie, vous avez le droit d'accéder aux Données Personnelles que vous avez communiquées à la Société. Vous pouvez demander que vos Données Personnelles soient transférées directement à un autre responsable du traitement, dans la mesure où cela est techniquement réalisable. L'exercice de ce droit ne porte pas atteinte à vos droits en matière d'effacement, ni aux droits ou libertés d'autrui.

13.8 Right to Object You have the right to object at any time to the processing of your personal data where that processing is based on the legitimate interests of the Company or a third party, including profiling based on those interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or that relate to the establishment, exercise, or defence of legal claims, we may continue the processing. With regard to direct marketing, you have the right to object at any time to the processing of personal data concerning you.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out before that point. You also have the right to lodge a complaint with the competent supervisory authority. You may bring a complaint before a supervisory authority established by an EU Member State to protect the fundamental rights of individuals regarding the processing of Personal Data within the European Union. EU and Member State law may limit your rights in relation to your Personal Data as set out in this section 13.

Conformément aux droits énoncés à la section 13 du présent accord, nous répondrons à votre demande dans un délai d'un mois suivant sa réception. Ce délai peut être prolongé jusqu'à deux mois selon la nature et le volume des demandes reçues. Le cas échéant, nous vous informerons de toute prolongation et de ses motifs dans le mois suivant la réception de votre demande.

13.11 À moins que cela ne soit contraire aux dispositions de l'article 13 de la loi, les informations demandées dans le cadre de vos droits au titre de cet article vous seront communiquées gratuitement. Si votre demande est injustifiée ou excessive — notamment en cas de demandes répétées — nous pouvons facturer des frais raisonnables pour couvrir les coûts administratifs liés au traitement de votre demande ou à l'exécution de la mesure sollicitée. Nous nous réservons également le droit de ne pas y donner suite.

If we have reason to doubt the identity of the person who actually submitted your request, we may ask that individual to provide reasonable proof of identity.